- Start the SQL Server Configuration Manager and verify that both SQL Server and SQL Server Reporting Services are running. If either of these instances is not running, right-click its instance name and click Start.
- Start the Reporting Services Configuration Manager.
- In the left pane, click Web Service URL. In the right pane, click the link for the Report Server Web Service URL. Verify that the web page displays properly.
In the left pane, click Report Manager
URL. In the right pane, click the link for the Report Manager
Site Identification URL. Verify that the web page displays properly.
Note: This page may take up to 30 seconds to appear.
If Reporting Services is not working properly, wait several minutes and attempt this procedure again. If failures persist, refer to the Metasys Advanced Reporting System Troubleshooting section in the Metasys Server Installation and Upgrade Instructions (LIT-12012162) .
- Go to Reinstalling Metasys software and renaming the Site Director in Metasys Database Manager.