The remote notifications provide text-only log files to help you troubleshoot email communications issues for the ADS/ADX . The communication log files contain the most recent successful and unsuccessful messages sent by the remote notifications. If a message is unsuccessful, the log file contains a message indicating the error.
When the log file reaches its size limit, the ADS/ADX saves the log file as a backup (.bak) file and starts with an empty log file. Once that log file reaches its size limit, the ADS/ADX again saves the log file as a backup file, this time overwriting the previous backup file.
You can open and view the log files using a text editor, such as Microsoft Notepad.
For more information, see the following table.
|
Description |
Location of the File |
Size Limit |
|---|---|---|
|
Displays the most recent communications between the ADS/ADX, and the email recipient. |
C:\ProgramData\Johnson Controls\MetasysIII |
1 MB |