- Log in to the SMP user interface as the MetasysSysAgent user.
- On the Tools menu of the user interface, select Administrator. The Security Administration tool appears.
- On the View menu, select User Preference File Names. The user preference file names appear in the Roles and Users pane of the Security Administration tool.
Record the file name of the user whose preferences you want to restore.
Note: If the user has been removed from the system, there is no record of the user preference file name in the Security Administration tool. In this case, remove user preference files from the Metasys device that do not have a corresponding user preference file name in the Security Administration tool.
- Close the Security Administration tool and continue with Removing user preference files.