Troubleshooting - Johnson Controls - LIT-12012523 - Temperature Data Acquisition Module

Temperature Data Acquisition (TDA) Module Technical Bulletin

Product
Building Automation Systems > Databases and Data Servers > Temperature Data Acquisition Module
Document type
Installation Guide
Document number
LIT-12012523
Revision date
2021-03-30
Table 1. Troubleshooting Details 1

Symptom

Probable Causes

Solution

The NAE field point mapping process ends unexpectedly.

Selecting Map All to map the field points.

Select the displayed field points individually through the Point Mapping Utility. There are 41 field points available.

The Input Fault LEDs are illuminated.

A fault has been detected by the TE-74.

Review event logs to determine cause of fault. Fault conditions may be created during system commissioning or during system validation. Input fault status can be reset by commanding the Fault Reset field point to Reset.

A hardware failure is causing the fault indicators to illuminate.

If the symptom persists, order replacement units and return the affected devices to Johnson Controls under the RMA program.

1 For common MS/TP troubleshooting information, refer to the MS/TP Communications Bus Technical Bulletin (LIT-12011034).