Users with access to the License Portal can access the Software Manager installer if necessary. To locate and download the standalone installer for Software Manager, complete the following steps:
- Log on to the License Portal (https://software.jci.com/licenseportal/) and click the Software tab.
- Enter Software Manager in the Search field.
- Click the download icon in the Actions column, or click the linked product name in the Product column to view the product details and download the installer.
When you run the Software Manager installer, it checks for any existing versions already installed on the machine. If an older version exists, the installer prompts you to upgrade. If the same version exists, the installer prompts you to uninstall. If a newer version exists, the installer displays an error message.