Updates tab overview - Johnson Controls - Metasys - LIT-12012389 - Software Application - Software Licensing - 3.0

Software Manager Help
Product
Building Automation Systems > Authentication and Licensing > Software Licensing
Document type
User Guide
Document number
LIT-12012389
Version
3.0
Revision date
2020-10-30

The Updates tab displays information about the available updates for installed Johnson Controls software. You can download the files you need to complete the update from the Updates tab. To open the tab, click on the Updates tab.

Click the Refresh icon on the Updates tab to complete a manual refresh and get new updates if available. From the time you click the refresh icon on the Updates tab until the refresh is in progress and the system is establishing a connection with the server, you cannot change the connection setting, change the proxy details, download, resume a download, or cancel a download.

Note: When you turn on the machine, the Software Manager checks when the scheduled refresh last occurred on that machine. If the scheduled refresh has not occurred in the past 12 hours and is not set up within 30 minutes when the user turns on the machine, the system runs the scheduler automatically to get the latest updates.
The following messages may display in the Updates tab based on different scenarios:
  • No updates are available in the system: No new available updates. The latest version is installed.
  • Online connection setting is set to None (Offline): Software Updates are not available when the online connection setting is None (Offline).
  • Installed version of the product is EOL and no updates are available: This product has been discontinued. Please contact your sales representative for further details.
  • Installed version of the product is EOL but some updates are available: The installed product has been discontinued. Please download and install the latest version.

The following table describes the details and the user actions shown for each available update for any installed products in the system.

Table 1. Software Manager – information displayed for each available update
Information shown Description

Installed product display name

Displays the name of the installed product that the update is available for.

Installed product version

 Displays the version of the installed product.

Version

 Displays the version of available updates for that installed product.

Released

 Displays the release date of the version.

Release notes

Displays the release notes as a link. Click Release Notes to open a new window in the default browser that displays the release notes through which the user can find the details of the product associated with that update.

Unlicensed Features Click the Unlicensed Features link to view the features that are still unlicensed. This displays if at least one feature of the product is not licensed. Click the link to display the feature name, description, and version of the unlicensed features.

File size

Displays the file size of the file that you need to download to complete the update.

Download button

To download the files you need to complete the update, click Download. See Downloading a file for more information.
Other versions available for download If multiple updates are available in the system for a particular product, they are displayed when you click >More in the What's New? section. The following information displays for the other versions:
  • Installed product version
  • Release date of the update
  • Release notes. Click Release Notes to view the available release notes.
  • Product highlights. Click What's New? to view the product highlights.
  • Unlicensed Features displays if at least one feature of the product is not licensed. Click the link to display the feature name, description, and version of the unlicensed features. Contact your Johnson Controls representative to acquire a license.
  • File size
  • Download button. Click Download to download this previous version of the update.

The highest version displays as the update in the top row and all other updates display under the Other Versions Available for Download section.

Note: If no other versions of updates are available, this section does not display.