This document describes how you use the Software Manager to manage Johnson Controls® software licenses on a machine and view and download the available product updates. When you open the Software Manager, you can access the Licenses tab and the Updates tab. The Licenses tab displays the License Inventory table with information about licenses. You can access the Choose Actions menu in the License Actions column to activate and deactivate licenses both online and offline, start a grace period, view grace license details, and view the history of a license.
The Updates tab displays information about available updates with details such as available update version, released date, release notes, and product highlights. You can use the Download button to download the necessary files to complete an update. If there is no Internet connection, the Updates tab loads the offline content but does not load online content such as product highlights and you cannot download the software updates.
When you run the Software Manager on a machine that has an Internet connection, you can use the online method for license activation and deactivation, and it simplifies and automates the process. See Online Activation or Online Deactivation. When you run the Software Manager on a machine without an Internet connection, you must use the offline method for license activation and deactivation. If you use the offline method, you still require access to the License Portal from a machine with an Internet connection to download and upload the files needed for the offline process.
The following table describes the icons, buttons, and menus on the Software Manager's main window.
| Screen component | Description |
|---|---|
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Click the Refresh icon to refresh the main window and the Machine Tag when you run the Software Manager online. |
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Click the Licenses tab if you are already in the Updates tab to access the License Inventory table. |
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Click the Updates tab to access information about available updates and to download the files required to complete the update. |
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Click the Help icon to open Help or the About box, or view the license history. |
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Click the Settings icon to open the Settings dialog box. You can change the language, manually configure a proxy, and set the online connection option. |
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Click the Minimize icon to minimize the Software Manager. |
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Click the Maximize icon to maximize the Software Manager. |
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Click the Close icon to close the Software Manager. |
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In the About box, click the Copy icon to copy the License Portal's address to the system clipboard. |
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The main window displays the System ID for the machine. Click the copy icon next to the System ID to copy it to the clipboard. See System ID for more information. |
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The main window displays the Machine Tag for the machine as a link. If you click the Machine Tag link, the Machine Tag dialog box opens. The Machine Tag provides a descriptive label for your machine within the License Portal. See Machine Tag for more information. |
The following table describes the icons, buttons, and menus in the Software Manager's Licenses tab.
| Screen component | Description |
|---|---|
|
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Click the Refresh icon to refresh the License Inventory table in the Licenses tab. |
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Click the Expand icon to expand the row to display additional information. |
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If a row is already expanded, click the Collapse icon to collapse the row. |
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The Expiring icon displays for features that are soon
to expire in the Expiring
Soon column of the License Inventory table. If at least one feature of
a product is due to expire within the specified days, this icon
displays beside Yes. |
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The Bundle icon displays as a column header if a product has multiple licensed features that are licensed using a single license key. |
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The Tick icon displays beside each feature if multiple features are licensed using a single license key. |
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In the Licenses tab, click View License Details to open the License Details dialog box. You can view all active, expired, and deactivated licenses associated with each product, view advanced license details, and export a license details report. |
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In the Licenses tab, click Add License to activate a license before you install the product. You can activate a license online with a product key or offline with a license activation file. |
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Click the Add icon to add another product key for online activation or online deactivation. You can enter a maximum of five product keys. |
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Click the Remove icon to remove a product key for online activation or online deactivation. |
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In the Licenses tab, click the Choose Actions menu for the option to activate a new license, deactivate a license, start a grace period, or view the history of a license. Note: The actions available for one product can
differ from another, based on license status and other factors.
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The following table describes the icons, buttons, and menus on the Software Manager's Updates tab.
| Screen component | Description |
|---|---|
|
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Click the Refresh icon to refresh the Updates tab to get real time updates for the installed products. |
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In the Updates tab you can access information about available updates and download the files required to complete the update. |
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An Open button displays when the respective software is downloaded and the user can click Open to take further required action. |
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If the download option is available for the respective product, a Download button displays for downloadable software. |
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An exclamation circle displays after the refresh icon for the Updates tab if the scheduled refresh fails, or fails to retrieve updates for an installed product. |
About box
Click the Help icon, then click About to access the Software Manager's About box. Open the About box to check the Software Manager's software version and to access links to the local and online software terms. You can get a link to the License Portal in the About box and you can click the copy icon to copy the License Portal's address to the system clipboard.