Offline deactivation - Johnson Controls - Metasys - LIT-12012389 - Software Application - Software Licensing - 3.0

Software Manager Help

Brand
Johnson Controls
Metasys
Product name
Software Licensing
Document type
User Guide
Document number
LIT-12012389
Version
3.0
Revision date
2020-10-30
Language
English

Offline deactivation requires you to complete multiple steps, using the License Portal and the Software Manager. Before you continue an offline deactivation in the Software Manager, you need the license deactivation file for the product you want to deactivate. Retrieve the license deactivation file from the License Portal using a machine with an Internet connection. If you cannot access the Internet on-site, you need to obtain this file before you get to the site.

You also need Internet access to upload the license release file to the License Portal after you complete an offline deactivation in the Software Manager. See Related documentation and refer to the required License Portal Help for more information on how to retrieve a license deactivation file and how to upload the license release file.

Table 1. Offline deactivation steps
Step Application Internet connection required Step result Step function See
1 License Portal Yes Download the license deactivation file Initiates the offline deactivation Related documentation for License Portal documentation
2 Software Manager No Apply the license deactivation file to generate a license release file Continues the offline deactivation Continuing an offline deactivation
3 License Portal Yes Upload the license release file Completes the offline deactivation Related documentation for License Portal documentation