Configuring email notifications - Johnson Controls - LIT-12013045 - Software Application - OpenBlue Central Utility Plant - v2023.Q4

OpenBlue Plant Optimizer Security and IT Guide

Johnson Controls
Product name
OpenBlue Central Utility Plant
Document type
Security and IT Guide
Document number
Revision date

Configure email notifications for changes to the operating mode, unavailable utility pricing, and unavailable monitored weather extend periods of adviser mode operation, and equipment being unavailable to Plant Optimizer, for example, due to manual overrides.

About this task

To set up Plant Optimizer with email notifications, contact CUP technical support and provide the following information:

  1. SMTP server name
  2. Required SMTP port
    Note: Indicate to technical support if you are not using a standard 25 SMTP port.
  3. Username and password credentials used to send the alert emails

Technical support enter the SMTP server name and credentials in the A3S agent app settings, as well as the email 'from' address in the form, where XXXX is the customer domain.

If you do not have SMTP credentials, use a Gmail® account.

To configure who receives each type of email notification, complete the following steps:


  1. In the Administration interface, select Configuration from the menu.
  2. In the Optimization tab, in the Email Notifications section, to enable email notifications, select from the following:
    • Change of Mode Notifications
    • Pricing Unavailable Notifications
    • Weather Unavailable Notifications
    • Advisory Mode Alert Notifications
    • Equipment Unavailable Notifications
  3. In the email address field, enter an email address, and click Add.
  4. From the Send email notification after list, select a time.
    Users listed in the Email Notifications section are notified that the operating mode has changed, or that utility pricing or weather is unavailable, along with the time and date of the change.