The Alarm Manager is built and designed to take alarms from various sources and report using a common UI dashboard, and facilitates integration of alarms from multiple domains. The Alarm Manager helps define alarms to be received by shifts where, based on their shift timings, they would receive the requisite configured alarm. There is also an inbuilt escalation mechanism in case the first responders do respond to the alarms. Alarm Analytics is provisioned using the alarm manager. The alarm analytics covers the following aspects:
- Mean time to respond to an alarm
- Alarm analytics by zones or space
- Rating index of building specifically based on type of alarms or vertical most occurring actionable alarms
Alarm manager also provides alarm analytics of BMS alarms. The five categorized alarm types are based on user-defined time in alarm and re-occurrence time defined in Setup.
Alarm analytics includes the following five alarm types:
- Stale alarms
- Stale alarms go into an alarm state and do not return to the normal state before a defined time.
- Fleeting alarms
- Fleeting alarms turn on and off very quickly, but do not necessarily repeat.
- Chattering alarms
- Chattering alarms go in and out of an alarm state repeatedly in a short period of time. The frequency of state transition and time can be user defined.
- Frequent alarms
- Frequent alarms go into an alarm state most often over a given period of time.
- Flood alarms
- Alarms are classified as flood alarms when for any space the alarm count exceeds the predefined set limit in a specified duration. For example, if Alarm Manager detects 10 alarms in 30 minutes for a space.
- General alarms
- General alarms are alarms not classified in any of the previous categories.