The Service Manager feature provides specific dashboards to display information on work orders, service reports, and maintenance KPIs. Service Manager comes as a default selection for Equipment Performance Advisor or Advisor Plus. You can use the information to generate and track work orders generated from faults and alarms, check service report statuses, allocate resources to closing tickets, and measure the performance of maintenance teams by tracking specific KPIs like Time to Respond, and Asset Related Work Orders.
OBEM’s analytics use the main rules, diagnostic rules, FDD driven work orders, and service reports to assist in scheduling and performing predictive maintenance.