OpenBlue Service - Johnson Controls - LIT-12012497 - Software Application - OpenBlue Enterprise Manager - 4.2.1

OpenBlue Enterprise Manager Product Bulletin

Product name
OpenBlue Enterprise Manager
Document type
Product Bulletin
Document number
Revision date

The OpenBlue Service app in OBEM enables digitalization of Planned Service Agreement (PSA) contract of Building Management System (BMS) and HVAC equipment. OpenBlue Service app leverages continuous remote monitoring of BAS and HVAC equipment to provide diagnostics. OpenBlue Service app helps you to perform maintenance activity remotely with a continuous monitoring system. With OpenBlue Service, a BAS service technician has adequate remote diagnostics before the truck roll for preventive and reactive causes. The anomaly dashboard shows offline supervisory and field controllers at any given time for each facility and customer account.

OpenBlue Service includes the following reports:

  • Maintenance task report: Shows the maintenance activity completed remotely.
  • Fault analysis report: Shows a detailed FDD analysis based on:
    • FDD trend analysis for repair recommendation or operation fix.
    • Recurring FDD faults
    • FDD diagnostics information
    • Equipment fault by count
  • AHU performance report
  • Operational anomaly report
  • PVT report