Service Manager - Johnson Controls - LIT-1901052 - Software Application - OpenBlue Enterprise Manager - 4.2

OpenBlue Enterprise Manager Catalog Page

Brand
Johnson Controls
Product name
OpenBlue Enterprise Manager
Document type
Catalog Page
Document number
LIT-1901052
Version
4.2
Revision date
2022-10-04
Language
English

The Service Manager feature provides specific dashboards to display information on work orders, service reports, and maintenance KPIs. This feature comes as part of the Asset Manager add-on license. You can use the information to generate and track Work Orders generated from faults, check Service Report statuses, and allocate resources to closing tickets, and measure performance of maintenance teams by tracking specific KPIs like Time to Respond, and Asset Related Work Orders. Automated work orders can be set for global and custom equipment fault rules.

OBEM’s analytics use the main rules, diagnostic rules, FDD driven work orders, and service reports to assist in scheduling and performing predictive maintenance.