Kiosk - Johnson Controls - LIT-12013214 - Software Application - Companion - 2.8

OpenBlue Companion Product Bulletin

Product name
Companion
Document type
Product Bulletin
Document number
LIT-12013214
Version
2.8
Revision date
2022-10-21
Figure 1. Personalized visitor kiosk

Figure 2. Outside meeting room kiosk

Figure 3. Inside meeting room kiosk

Kiosk is an optional Companion feature and has the following types:

  • Desk reservation kiosk without a personalized experience: floor plan, desk reservation, navigation, and check-in.
  • Personalized kiosk for visitors: visitor schedule, available desk reservation, navigation to available spaces, find the host, and order food from the cafeteria.
  • Personalized kiosk for employees: employees can access desktop Companion on a general kiosk for an alternative way to interact with Companion.
  • Cafeteria order fulfillment kiosk: cafeteria staff can manage orders.
  • Meeting room kiosk:
    • Inside the meeting room: users can view the meeting room schedule, capacity, and resources, book the room for the current day, adjust comfort settings, and order food from the cafeteria.
    • Outside the meeting room: users can view the meeting room resources and the availability and capacity of a room, they can create an instant booking, and view the room schedule for a day.
The desk reservation kiosk and the personalized kiosks have the following common features:
  • Live map views that indicate space availability, occupancy, and safety.
  • Email delivery for navigation paths.
  • Facility updates, including news items and Covid-19 policies and guidelines.

Install Companion kiosk on any tablet or computer with a supported browser and place it near entrances or other public spaces as necessary.

Note: The kiosks support all major browsers, but for the best performance, use Google Chrome version 103.0.5060.114 (64-bit). The minimum supported Google Chrome version is 70.

For the best visual experience, use the following screen resolutions for the kiosks:

Table 1. Companion kiosk preferred screen resolutions
Kiosk Device Landscape resolution Portrait resolution
Visitor, inside and outside meeting room Android™ tablet, 6.53 in. 1024 x 768 768 x 1024
iPad®, 11 in. 1194 x 834 834 x 1194
Visitor TV 1920 x 1080 1080 x 1920
Monitor 1366 x 768 768 x 1366
Laptop 1920 x 1080 1080 x 1920