Creating an emergency news item - Johnson Controls - LIT-12013271 - Software Application - Companion - 2.8

OpenBlue Companion Admin Portal Configuration Guide

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User Guide
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Create emergency news items when there is an emergency situation. Emergency news is sent to the First Responders that are registered to receive a specific type of emergency news. You can also choose to send the news to all First Responders, or all employees who are registered under the building. First Responders and employees receive a SMS when an emergency news item is sent. Employees can also view the emergency news in the Companion mobile application.

About this task

To create an emergency news item using the Admin Portal, complete the following steps:


  1. From the Home page, in the navigation menu, select News.
  2. Click New.
  3. Select the Emergency check box.
  4. From the Emergency Category list, select the category of the emergency.
  5. From the Send to list, select who receives emergency news.
  6. In the Title field, enter the title of the news.
  7. In the Description field, enter the content of the news.
  8. Click Browse to upload a JPEG image for the news.
  9. Select a start and expiry date.
  10. Click Publish.


The news is sent to all First Responders and recipients who are registered to receive the news. When the news is received by recipients, they can mark themselves as safe. Administrators can view the number of people who are registered to receive the news, and view the registered people who have marked themselves safe using the Admin Portal. To view the people who have marked themselves as safe, return to the main News page.