Improving download performance - Johnson Controls - Metasys - LIT-12012943 - Software Application - Software Licensing - 3.0

If your computer has poor download performance when you download from the License Portal, check the following:

• A network connection with a wired connection from your PC to the router usually gives the best performance.
• If you are using a wireless connection, you may be sharing the connection with other devices that are using the available bandwidth.
• If you are using a wireless connection, the download performance may be affected by your distance from an access point or router. Good practice is to have line of sight to the router.
• Dual-band routers offering 2.4 GHz and 5 GHz are common. It is better to use the 2.4 GHz wireless band if you are connecting over a larger distance (but unlike 5 GHz, it is more likely to have network traffic). The 5 GHz band offers higher bandwidth, but works best over shorter distances without obstructions.
• If you run multiple downloads simultaneously it splits the performance of downloads.
• Internet browsing may impact the download time.
• The router may be old and this may affect the performance.