Viewing order information - Johnson Controls - Metasys - LIT-12012943 - Software Application - Software Licensing - 3.0

Customer License Portal Help

Brand
Johnson Controls
Metasys
Product name
Software Licensing
Document type
User Guide
Document number
LIT-12012943
Version
3.0
Revision date
2020-10-30
Language
English

The following table provides an overview of the order information shown if you click a purchase order for a license. Any subscriptions associated with that license also display.

Table 1. Order details table
Column name Description
Product

Displays the name of the software product associated with the license as a clickable link or the name of the subscription associated with the order.

Note: The name shown in the License Portal may differ slightly from the name the software displays when you install or use it.
Version

Displays the version of the licensable software product or subscription. If the software product does not have a version, the column is empty.

Product Code

Displays the product code of the software product. The product code corresponds to the product ID in AOMS. This column is empty for products without product codes that are not available for purchase in AOMS.

Feature Version

In the Features column, the feature and version is displayed if only one feature is mapped. In cases where multiple features are related to a product, the number of features is displayed as hyperlink. For example, 5 Features.

Ordered Quantity

Displays the number of licenses ordered and available for activation. If there is purchased software that is not licensed with the Software Manager, the following message displays: License not Required

Note: Returned licenses are subtracted from the number of available licenses.
Actions
The subscription name, subscription code, and quantity available displays in the order information table also. Click the Expand icon to open the details for products associated with a subscription as well view the date created and the date the subscription was last changed.
Table 2. Order information details for subscriptions
Column name Description
Product

Displays the name of the software product associated with the subscription.

Version

Displays the version of the product associated with the subscription.

Product Code

Displays the product code of the product associated with the subscription.

Feature Displays the name of the feature.
Ordered Quantity

Displays the number of licenses ordered and available for activation. If there is purchased software that is not licensed with the Software Manager, the following message displays: License not Required

Status

Displays the status of the products associated with a subscription.

Machine Tag

Displays the machine tag of the machine on which the software product was activated. A machine tag provides a descriptive label for a machine. It is blank for licenses that are not yet activated.

Note: If necessary, the machine tag is shortened to fit in the available space. You can see the full machine tag and the system ID in its tooltip by hovering over the machine tag.
System ID

Displays the system ID for a user machine in the Portal.

Note: If necessary, the system ID is shortened to fit in the available space. You can see the full system ID in its tooltip by hovering over the system ID.
Actions

Editing the project name

You can edit the project name associated with an order when you click the purchase order number to view the order details. To edit the project name, complete the following steps:
  1. Click the edit icon beside the Project Name.
  2. In the Edit Project Name dialog box, enter a new project name in the Project Name field.
    Note: The maximum number of characters allowed is 100. The following special characters are allowed: !@#$%&*+,.?(){}[].
  3. Enter a comment in the Comments field to explain the reason for the change.
  4. Click Save to save the changes, or click Exit to cancel the changes.

Viewing the change history

You can view the change history made to the project names associated with an order when you click a purchase order number in the Orders tab. To view the project name change history, complete the following steps:
  1. Click the clock icon beside the Project Name.
  2. In the History dialog box, you can view the following information:
    • Date Changed - date the change was made to the project name
    • By - the name of the user who made the change to the project name
    • Original Value - the original project name
    • New Value - the new project name
    • Comments - additional comments on why the name was changed
  3. Click Close to exit the History dialog box.