Downloading software - Johnson Controls - Metasys - LIT-12012943 - Software Application - Software Licensing - 3.0

Customer License Portal Help

Johnson Controls
Product name
Software Licensing
Document type
User Guide
Document number
Revision date


  1. In the Actions column, click the Choose Action menu.
  2. Click Download. The Download Software dialog box appears.
  3. If the software you want to download has a newer version available, a dialog box appears with the different software versions from which you can select the version. Select the software version to download and click Next.
  4. Select the checkbox next to each file that you want to download as a zipped folder.
    Note: Select the topmost checkbox to select or deselect all files. You can click the name of the software package to view and select individual files or subfolders to download instead of the entire software package.
  5. Click Download to download the selected files, or Cancel to exit the Download Software dialog box.
    Note: If you have issues with the download speed, see the different sections in Troubleshooting for more information.