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Customer License Portal Help

Product
Building Automation Systems > Authentication and Licensing > Software Licensing
Document type
User Guide
Document number
LIT-12012943
Version
3.0
Revision date
2020-10-30

The Home tab displays on the main window when you log on to the License Portal. The following table provides information on the different tabs available in the License Portal that you can access from the Home tab.

Table 1. Customer License Portal tabs overview
Tab name Description
Home

Displays the Customer License Portal Home tab with any announcements.

Software

Displays a list of all downloadable software available to a customer. In the Software tab, you can download software and view additional details. See Software tab for more information.

Orders

Displays the details for orders associated with a customer. You can click the purchase order number to view software product order information. In addition, a Choose Action menu is available for each order. See Orders tab for more information.

Licenses

Displays a list of all software product license details associated with a customer. A Choose Action menu is available for each license. See Licenses tab for more information.

Machines

Displays a list of Machine Tags and System IDs associated with a customer. You can edit machine tags and open an expanded table with license details associated with a machine tag. A Choose Action menu is available for each machine. See Machines tab for more information.

Users
Displays details of all users associated with a customer. This tab displays only to customer users with an administrator role. In the Users tab, you can submit requests to add and delete users, or to modify a user's role. It also has a Choose Action menu. See Users tab for more information.
Note: If there are no assigned users in the administrator role, contact Johnson Controls Support. See Support regions and contact information.