Recovering a Trunk from a Multiple Upgrade or Transfer to Device Failure - Johnson Controls - Metasys - LIT-12011147 - Software Application - Controller Configuration Tool - 16.0

Controller Tool Help

Brand
Johnson Controls
Metasys
Product name
Controller Configuration Tool
Document type
User Guide
Document number
LIT-12011147
Version
16.0
Revision date
2023-10-02
Language
English
Complete the following steps to recover a trunk from a multiple upgrade or transfer to device failure.
Note: See Getting Started with Trunk Utilities before completing the following steps.

Procedure

  1. Make sure no CAF is open in the tool.
  2. From the Tools menu, select Trunk Utilities > Transfer CAFs to Multiple Controllers. The Trunk Utilities - Transfer CAFs to Multiple Controllers wizard appears with the Connection screen active.
  3. Select the desired connection type and parameters and click Next. The Transfer Template screen appears.
  4. Click Browse to select a transfer template file and click Open.
    Note: If you were performing an upgrade and did not save a template, you can find a template in the directory of CAFs that you transferred to the computer.
  5. Select the devices and click Get Device Info. The Get Device Info button only works for devices that were imported from a transfer template. This is because the transfer template does not store the device model or Boot and Main Code versions.
  6. From the Tools menu, select Trunk Utilities > Transfer CAFs to Multiple Controllers. The Trunk Utilities - Transfer CAFs to Multiple Controllers wizard appears with the Connection screen active.
    • To change the device name, click in the field that contains the existing device name and enter a new name.

    • To manually change the Device Address or Instance Number for discovered devices only, edit the text box value.
    • Click the Browse button in the Application column for a device. The Open dialog box appears. Browse to and select the desired CAF to transfer to the device, and click Open.

    • Click the Browse button in the Attribute Template column for a device. The Open dialog box appears. Browse to and select the desired attribute template to transfer to the device, and click Open.

  7. Select the desired connection type and parameters and click Next. The Transfer Template screen appears.
    Note: In some scenarios, you must select a Boot Code transfer to device or the transfer to device does not progress. This forced transfer to device ensures proper operation of the application.
  8. Click Browse to select a transfer template file and click Open.
    Note: If you were performing an upgrade and did not save a template, you can find a template in the directory of CAFs that you transferred to the computer.
  9. Select the devices and click Get Device Info. TheGet Device Info button only works for devices that wereimported from a transfer template. This is because the transfertemplate does not store the device model or Boot and Main Codeversions.
  10. Perform the following tasks:
    • To change the device name, click in the field that contains the existing device name and enter a new name.

    • To manually change the Device Address or Instance Number for discovered devices only, edit the field value.
    • Click the Browse button in the Application column for a device. The Open dialog box appears. Browse to and select the desired CAF to transfer to the device, and click Open.

    • Click the Browse button in the Attribute Template column for a device. The Open dialog box appears. Browse to and select the desired attribute template to transfer to the device, and click Open.

  11. Select or clear the Force Main Transfer and Force Boot Transfer check boxes depending on whether you want to force a Main Code or Boot Code transfer to device.
    Note: In some scenarios, you must select a Boot Code transfer to device or the transfer to device does not progress. This forced transfer to device ensures proper operation of the application.
  12. Click Save to retain any changes you made to the transfer template. The Save dialog box appears.
  13. Click Save.
  14. Click Finish. The Boot Code, Main Code, and Application (including the CAFs and attribute templates) transfer to the devices.
    Note: If you experience problems transferring Main Code to a large number of devices, consider breaking the number of devices you are transferring to into smaller groups.
  15. Check the progress of the transfer to device as follows:
    • View the text in the Status column.

    • Click View Status. The Status dialog box appears showing current status of the operation. Click Refresh periodically to update the status. Click Copy To Clipboard to copy and paste the text to another word-processing program, such as Microsoft Notepad.

    • Click View Log. The Log dialog box appears showing the detailed operation log file. Click Refresh periodically to update the log. Click Copy To Clipboard to copy and paste the text to another word-processing program, such as Microsoft Notepad.

    • Click Clear Log if needed. This action clears the contents of the log file.

  16. When the transfer completes, click Done.