Upgrading Multiple Controllers - Johnson Controls - Metasys - LIT-12011147 - Software Application - Controller Configuration Tool - 13.1

Controller Tool Help

Brand
Johnson Controls
Metasys
Product name
Controller Configuration Tool
Document type
User Guide
Document number
LIT-12011147
Version
13.1
Revision date
2019-12-04
Language
English
Important: We strongly advise against using an NxE Passthru connection to upgrade multiple controllers due to potential communication loss during the process.
Note: Review the guidelines found in Getting Started with Trunk Utilities before proceeding with the following steps.
Note: All controllers with an application version prior to or equal to the current controller tool release version are upgraded. Controllers with an application version later than the current controller tool release version are not upgraded, and a Version Mismatch message appears.
  1. Make sure noCAF is open in the tool.
  2. From the Tools menu, select Trunk Utilities > Upgrade Multiple Controllers. The Trunk Utilities - Upgrade Multiple Controllers wizard appears with the Connection screen active.

  3. Select the desired connection type and parameters and click Next. The Controller Upgrade screen appears.

  4. Do one of the following:
    • Click Discover to begin the discovery process and locate devices. When devices are located, they appear in the main section of the Upgrade screen.
      Note: To stop the Discover process, click Stop.
    • Click Browse to select a template file, if desired. The Open dialog box appears. Browse to and select the template, and click Open.

  5. Select the devices from the list.

    Note: If more than one device has the same Instance Number, the numbers display red in the device list.
  6. Select or clear check boxes next to the devices you want to upgrade.

    Note: You are required to upgrade Point Expansion Modules on the SA Bus to the latest release before you can upgrade the field controller.
  7. Click the Browse button next to the Directory to Save Files to Computer field. The Select Directory dialog box appears.

  8. Browse to and select the desired directory in which to save the device CAFs, and click Open.

  9. If you imported a device from a transfer template, select the device and click Get Device Info. The Get Device Info button only works for devices that were imported from a transfer template. This is because the transfer template does not store the device model or Boot and Main Code versions.
  10. Click Finish. The upgrade process begins.

  11. The utility first transfers the CAFs from the selected devices to the computer, then upgrades the CAFs to the current version of the software, and lastly transfers the CAF (including Boot Code and Main Code) back to the devices.

  12. Check the progress of the upgrade as follows:

    • View the text in the Status column.

    • Click View Status. The Status dialog box appears showing the current status of the operation. Click Refresh periodically to update the status. Click Copy To Clipboard to copy and paste the text to another word-processing program, such as Microsoft Notepad.

    • Click View Log. The Log dialog box appears showing the detailed operation log file. Click Refresh periodically to update the log. Click Copy To Clipboard to copy and paste the text to another word-processing program, such as Microsoft Notepad.

    • Click Clear Log if needed. This action clears the contents of the log file.

  13. When the upgrades complete, click Done.

Note: If you experience problems with the upgrade, see Recovering a Trunk from a Multiple Upgrade or Transfer to Device Failure.