Tool Functionality - Johnson Controls - Metasys - LIT-12011147 - Software Application - Controller Configuration Tool - 13.1

Operation Failed: Failed Operation. Details: Unable to start Transfer To Device session for [controller name]. Invalid load type. - Transfer to Device (0%)

Simulation fails to start when the Point Schedule is transferring to the device and the following error occurs:

Error starting Simulation MCE.

Only one of these processes may run at a time. Do not run Simulation while transferring to the device with the Point Schedule.

While transferring to a device or transferring an application from a device to a computer, one of the following errors occur:

Error generating MOI file for device xxxx

Error generating MOZ file for device xxxx

(where xxxx is the type of device being transferred from to the computer or transferred to)

Repeat the same transferring to a computer or transferring to a device operation for the same device. The transfer completes successfully the second time.

If the error occurs again, contact regional technical support.

When transferring an application from a device to a computer, a PREMATURE TERMINATION message appears.

The transfer to a wireless device fails.

Adjust the following before repeating the application transfer to the device using Wireless Commissioning Converter:

• Disconnect the field bus from the ZFR1810 Coordinator.
• Connect your Wireless Commissioning Converter into the FC Bus Out jack on the ZFR 1810 coordinator.
• Reduce the number of transfers to devices. If you are transferring to a large number of devices, attempt transferring to your devices in segments.
• Select the same model type when you transfer to devices on a mixed-model network.
  Note: Do not use the ZigBee® dongle to transfer to a wireless device.
  Note: See for transferring to device recommendations.

You are experiencing problems transferring to multiple devices through an SA Bus connection.

Transfer to devices over the SA Bus using the following sequence:

1. Individually transfer the Main Code to each connected device.
2. Individually transfer the Application Code to each connected device.
3. Continue with transferring to other devices using multiple transfers to the devices, where applicable.

You are experiencing problems transferring to multiple devices at once.

Use the FC Bus to transfer to multiple devices at once using the following rules:

You are experiencing slow speeds while transferring to multiple devices at once.

Improve the transfer to device speeds by doing the following:

After selecting items to print from the Summary Report Options dialog box, the Adobe Acrobat window does not open to display the file contents.

Navigate to C:\ProgramData\Johnson Controls\MetasysIII\CCT\UI

The file appears and can be manually opened.

The following security message appears in the Internet Explorer Information Bar when opening Help:

To help protect your security, Internet Explorer has restricted this file from showing active content that could access your computer. Click here for options.

Internet Explorer security settings may prevent Help systems with active content from opening without first verifying it is OK to open. To open the Help:

1. Click Click here for options and select Allow Blocked Content. A Security Warning dialog box appears stating:

   Allowing active content such as script and ActiveX controls can be useful, but active content might also harm your computer. Are you sure you want to let this file run active content?

2. Click Yes. The Help system opens.

The Open or Save dialog box appears blank, and you cannot close the dialog box.

Do not add a new folder, rename a file or folder, or delete a file or folder in the Open or Save dialog box. If this problem occurs, use Windows Task Manager to exit. Add or delete files or folders using Windows Explorer.

When working with logic, the following error message appears:

There are blocks and/or connections that are in a non-existent state section. Please remove them.

To remove the blocks and connections:

1. Right-click the State block and select View > Details. The Details window appears.
   Note: Be sure to make a note of where this State block is connected.
2. Click Edit.
3. In the States Text drop-down box, select a value with more States than the current value. For example, if the current value is States (0–1), choose States (0–5).
4. Click Apply.
5. Click Close.
6. Delete any connections or blocks from unused hybrid activity state sections.
7. View the details of the State block again and change the States Text value back to the original value.
8. Click Apply, and then click Close.
9. Return to the event section of the State block, and then reconnect the State block to the logic it was connected to previously.

When in Commissioning or Simulation mode and you modify a constant value in an inactive state section of a hybrid activity, the output of the hybrid activity changes.

A permanent solution for this issue is under development and planned for implementation in a future release.

Until a permanent solution is provided, use caution when modifying the default values of blocks in an inactive state section of a hybrid activity.

The following alert appears when launching the Tool:

Click OK and launch the tool again.

This alert appears for various reasons, such as when there are problems initializing communications with the database and the Tool's data access layer. To see specific information about the cause of the error, consult the application log found here:

C:\ProgramData\Johnson Controls\MetasysIII\CCT\UI\metasys_application.log

CCT now allows for standalone use of Passthru features, which eliminates these common issues.

The following message appears when installing the tool: Application and database versions do not match. Please update before restart.

The Controller Tool fails to start due to an application and database version mismatch error.

When you select a field device in the Define Hardware dialog box, a warning box appears stating the controller selection is not permitted.

This message appears when the application includes a primitive not supported by the selected controller.

The Global Sequencer is only supported by Advanced Application Controllers. The Chiller Selector, Pump Selector, Tower Selector, and Heat Exchanger Selector are supported by all devices except some VAV Controllers.