Both FX-PCT and CCT do not function properly when you downgrade to an earlier version (for example, you uninstall Release 10.1 and install Release 10.0).
To resolve this issue, follow the below procedures to complete a clean installation:
When you install on the Open Application Server (OAS), OAS captures port 47808 for the network adapter which prevents CCT from using the port to download IP controllers through ethernet.
To resolve this issue follow these steps:
You experience installation problems and would like to consult the error log.
The error messages are located in the following folder: C:\Users\<username>\AppData\Local.
Look for the file called:\Controller_Configuration_Tool_<xxxxxxxxxxxxx>.html.
|You receive the following error message when installing CCT:No valid MSSQL Server instances found on the local machineor Unsupported version of SQL Server
There are two instances that cause this error to occur:
See SQL Server software for supported SQL servers.
Cancel the installation and see SQL Server software to review the supported versions of SQL Server. Then, upgrade to a supported version before you proceed with the CCT installation.
It is reccommended that you fully uninstall CCT as well if you need to uninstall SQL Server to avoid running into issues on future installs.