Installing the display driver package - Johnson Controls - LIT-12013860 - CE360 Critical Environment Display

CE360 Critical Environment Display Installation Guide

Brand
Johnson Controls
Product name
CE360 Critical Environment Display
Document type
Installation Guide
Document number
LIT-12013860
Revision date
2023-11-08
Language
English

Before you begin

To install the display driver package, complete the following steps:
Note: Virtual machines do not support the flashing process, for example, those created with Hyper-V® or VMWare®.

Procedure

  1. Remove the CE360 Critical Environment Display from the wall and ensure you connect it to a 24 VAC power source.
  2. Extract the downloaded CE360.zip file to a convenient location on your computer.
  3. Connect the computer to the CE360 display with a USB Type A to Micro USB-B data cable.
  4. Open Device Manager > Universal Serial Bus Controllers. Right-click the Android device and click Update Driver > Browse my computer for drivers > Browse. Go to the location where you previously extracted the CE360.zip file in Step 1. Click CE360 > Utility > Driver. Click OK.
    Note: In some cases, the device appears under the Universal Serial Bus Controllers section as Unknown USB Device (Device Descriptor Request Failed). In this case, right-click on the device and click Disable device. Right-click and click Enable device. The device then appears as an Android device.
  5. Select the Include Subfolders check box. Click Next. Install the drivers. Windows indicates a successful update when completed.