Installing the display driver package - Johnson Controls - LIT-12013860 - CE360 Critical Environment Display

CE360 Critical Environment Display Installation Guide

Johnson Controls
Product name
CE360 Critical Environment Display
Document type
Installation Guide
Document number
Revision date

Before you begin

To install the display driver package, complete the following steps:
Note: Virtual machines do not support the flashing process, for example, those created with Hyper-V® or VMWare®.


  1. Remove the CE360 Critical Environment Display from the wall and ensure you connect it to a 24 VAC power source.
  2. Extract the downloaded file to a convenient location on your computer.
  3. Connect the computer to the CE360 display with a USB Type A to Micro USB-B data cable.
  4. Open Device Manager > Universal Serial Bus Controllers. Right-click the Android device and click Update Driver > Browse my computer for drivers > Browse. Go to the location where you previously extracted the file in Step 1. Click CE360 > Utility > Driver. Click OK.
    Note: In some cases, the device appears under the Universal Serial Bus Controllers section as Unknown USB Device (Device Descriptor Request Failed). In this case, right-click on the device and click Disable device. Right-click and click Enable device. The device then appears as an Android device.
  5. Select the Include Subfolders check box. Click Next. Install the drivers. Windows indicates a successful update when completed.