Improving download performance - Johnson Controls - Metasys - LIT-12012392 - Software Application - Software Licensing - 4.0

Branch License Manager License Portal Help

Brand
Johnson Controls
Metasys
Product name
Software Licensing
Document type
User Guide
Document number
LIT-12012392
Version
4.0
Revision date
2022-05-20
Language
English

If your computer has poor download performance when you download from the License Portal, check the following:

  • A network connection with a wired connection from your PC to the router usually gives the best performance.
  • If you are using a wireless connection, you may be sharing the connection with other devices that are using the available bandwidth.
  • If you are using a wireless connection, the download performance may be affected by your distance from an access point or router. Good practice is to have line of sight to the router.
  • Dual-band routers offering 2.4 GHz and 5 GHz are common. It is better to use the 2.4 GHz wireless band if you are connecting over a larger distance (but unlike 5 GHz, it is more likely to have network traffic). The 5 GHz band offers higher bandwidth, but works best over shorter distances without obstructions.
  • If you run multiple downloads simultaneously it splits the performance of downloads.
  • Internet browsing may impact the download time.
  • The router may be old and this may affect the performance.
Note: If you are still experiencing poor download performance after optimizing based on the above tips, try switching to a faster network if possible.