Manager's approval of an internal registration request - Johnson Controls - Metasys - LIT-12012392 - Software Application - Software Licensing - 4.0

Branch License Manager License Portal Help

Johnson Controls
Product name
Software Licensing
Document type
User Guide
Document number
Revision date

About this task

If the registration request is for an internal user, the manager receives an email notification. The manager clicks on the hyperlink labelled as here and a new page opens in the browser window to login and approve the request.


  1. Log in to approve or reject the request.
    Note: If the request is approved or rejected, an email notification will be sent to the user.
    Note: Upon approval, the internal user will be added to the SWM group.
  2. Choose a role for the user; this can be changed while approving the request.
    Note: If the role is Technician, after approval of the request, the system will grant license portal access to the user and the status of the request is set to Approved.
    Note: If the role is BLM, the request will go to Support for next level approval and the status will change from Pending with Manager to Pending . The ability to request the BLM role as part of resgistration is not supported in the current release.
  3. Click Deny or Approve.
    Note: An email is sent to the user regarding any action taken against the registration request.
    Note: If a request is partially approved, an email notification will not be sent.
    Note: If the manager revisits the request again after taking any action in the past, the system will display all details as read-only and a Close button will replace the Deny and Approve buttons.