Denying a request - Johnson Controls - Metasys - LIT-12012392 - Software Application - Software Licensing - 2.1

Branch License Manager License Portal Help
Product name
Software Licensing
Document type
User Guide
Document number
LIT-12012392
Version
2.1
Revision date
2020-01-20

Procedure

  1. In the Requests tab, click View for a request. The Ticket Details dialog box appears.
  2. Enter a reason for denying the request in the Annotation text field.
  3. Click Deny. The Deny Request dialog box appears.
  4. Click Deny. A confirmation message appears, and an email is sent to the with the denial notification that includes the annotation text as the denial reason.