Transferring ownership of a license - Johnson Controls - Metasys - LIT-12012944 - Software Application - Software Licensing - 4.3

ABCS License Portal Help
Product name
Software Licensing
Document type
User Guide
Document number
LIT-12012944
Version
4.3
Revision date
2023-08-16

About this task

An ABCS can transfer a license to a customer of the ABCS. When an ABCS transfers a license, the ABCS can only select the customer's parent account and any child accounts of the parent. Once a license is transferred to a parent, the selected parent is considered the location for the license and the name of the parent is found in the Location column in the Licenses tab for that customer. To transfer a license to another customer, complete the following steps:

Procedure

  1. In the Actions column, click the Choose Action menu.
  2. Click Transfer License. The Transfer License dialog box appears.
    Note: The Transfer License dialog box displays the product name, product code, and version number of the software product. It also displays the system ID and machine tag for activated licenses.
  3. Enter a customer name or search for the customer in the Customer Name text field.
  4. Search through the Customer list and click the license transfer recipient.
    Note: You can select only one customer. Once a license is transferred, it no longer appears in the ABCS's Licenses tab or Machines tab.
  5. Click Transfer License. The Confirm License Transfer dialog box appears.
  6. Verify the information is correct and click Transfer. A successful or unsuccessful confirmation message appears.