Adding customers - Johnson Controls - Metasys - LIT-12012944 - Software Application - Software Licensing - 4.3

ABCS License Portal Help
Product name
Software Licensing
Document type
User Guide
Document number
LIT-12012944
Version
4.3
Revision date
2023-08-16

About this task

When the ABCS requires additional customers for license management to transfer licenses, follow these steps to submit requests to add the new customers:

Procedure

  1. In the Customers tab, click +New Customer. The Add Customer dialog box appears.
  2. Enter the Company Name, Address, City, Country, State/Province/Region, and ZIP/Postal Code.
  3. Click Add Customer. The dialog box closes and a ticket notification appears that confirms the request was sent.
    Note: To view the ticket, click the ticket number in the confirmation notification. When you add a customer, it does not give portal access to any of that customer's users. Customers must request and manage their users' access themselves. See Ticket requests for more information.