The Ring Manager Solution is made up of components from Johnson
Controls and Cisco. If technical or hardware problems occur, contact the nearest Johnson
Controls representative, or contact the Johnson Controls Field Support Center. The
details of the question or issue determines whether the Cisco Technical Assistance
Center (TAC) needs to be contacted and brought into the discussions.
Note: After the initial year of
support as provided by the associated part numbers included in this catalog page,
Cisco Smartnet support licenses are available from authorized Cisco distributors in
multiple year increments and multiple levels of support.