Technical support and repair information - Facility Explorer - Metasys - LIT-1901096 - Field Device - Ring Manager IP Network System

Ring Manager IP Network System Catalog Page

Product name
Ring Manager IP Network System
Document type
Catalog Page
Document number
LIT-1901096
Revision date
2024-05-21
The Ring Manager Solution is made up of components from Johnson Controls and Cisco. If technical or hardware problems occur, contact the nearest Johnson Controls representative, or contact the Johnson Controls Field Support Center. The details of the question or issue determines whether the Cisco Technical Assistance Center (TAC) needs to be contacted and brought into the discussions.
Note: After the initial year of support as provided by the associated part numbers included in this catalog page, Cisco Smartnet support licenses are available from authorized Cisco distributors in multiple year increments and multiple levels of support.