Installing a Security Certificate on a Client That is Connecting to MAP Gateway - Facility Explorer - Metasys - LIT-12012015 - TL-MAP1810-0Px - TL-MAP1810-0Sx - Gateway/Router - MAP Gateway - 5.0

Mobile Access Portal Gateway Network and IT Guidance Technical Bulletin

Brand
Facility Explorer
Metasys
Product name
MAP Gateway
Document type
Technical Bulletin
Document number
LIT-12012015
Version
5.0
Revision date
2018-05-01
Language
English

Until the security certificate for the MAP Gateway is added as a trusted certificate, you receive a security alert every time you visit the www.mapgwy.com website. How you install the certificate differs based on the web browser and device platform.

Installing the Security Certificate on iOS

Mobile iOS platforms such as iPhones and iPads do not require a separate installation of SSL for MAP Gateway. When you connect to the MAP Gateway Wi-Fi access point and open Safari, you are automatically taken to www.mapgwy.com . Click Continue when presented with the Cannot Verify Server Identity screen. The MAP Gateway login screen appears.
Figure 1. Verify Identity in iOS

Installing the Security Certificate in Apple® Safari® for Mac OS
  1. Navigate to www.mapgwy.com/ downloadtlsprofile. A screen appears saying Safari can't verify the identity of the website mapgwy.com.

  2. Click Show Certificate. The screen expands to show the certificate.

  3. Select the Always trust "mapgwy.com" when connecting to "mapgwy.com" checkbox.

  4. Click Continue.

    Figure 2. Trust MAP Gateway Identity Screen

Installing the Security Certificate in Internet Explorer
  1. Navigate to www.mapgwy.com/ downloadtlsprofile, and then download the rootCA.pem file.

  2. On the Tools menu, click Internet options then select the Content tab.

    Figure 3. Internet Options Selection

  3. In the Internet Properties dialog box, click the Content tab, and then click Certificates and select the Trusted Root Certification Authorities tab.

    Figure 4. Internet Properties Content Tab

  4. Click Import. The Certificate Import Wizard opens.

    Figure 5. Trusted Root Certification Authorities Tab

  5. In the Certificate Import Wizard dialog box, click Next.

    Figure 6. Certificate Install Wizard

  6. Browse to the rootCA.pem security certificate file, select it, click Open, and then click Next.
    Note: Install the rootCA.pem file and not the mapgwy.com file that the browser prompts you to install. The rootCA.pem file certifies your device for any MAP Gateway you use. If you install the mapgwy.com file that the browser prompts you to install instead, you need to add a new certificate for each new MAP Gateway device that you use.
    Figure 7. Certificate Import Wizard - Select File to Import

  7. On the Certificate Store page of the wizard, select Place all certificates in the following store, verify that the certificate store listed is Trusted Root Certification Authorities, and then click Next.

    Figure 8. Certificate Import Wizard Certificate Store

  8. In the Security Warning dialog box, click Yes.

    Figure 9. Certificate Import Wizard Security Warning

  9. Click Finish. A success message appears.

    Figure 10. Wizard Complete

  10. Click OK.

Installing the Security Certificate in Google® Chrome™
  1. Navigate to www.mapgwy.com/ downloadtlsprofile, and then download the rootCA.pem file.

  2. On the Chrome menu (), click Settings.

    Figure 11. Chrome Settings Menu

  3. At the bottom of the Settings page, click Show advanced settings.

    Figure 12. Advanced Settings Selection

  4. Under HTTPS/SSL, click Manage certificates.

    Figure 13. Manage Certificates

  5. In the Certificates dialog box, click the Trusted Root Certification Authorities tab, and then click Import. The Certificate Import Wizard opens.

    Figure 14. Chrome SSL Certificates

  6. In the Certificate Import Wizard dialog box, click Next.

    Figure 15. Certificate Install wizard

  7. Browse to the rootCA.pem security certificate file, select it, click Open, and then click Next.
    Note: Install the rootCA.pem file and not the mapgwy.com file that the browser prompts you to install. The rootCA.pem file certifies your device for any MAP Gateway you use. If you install the mapgwy.com file that the browser prompts you to install instead, you need to add a new certificate for each new MAP Gateway device that you use.
    Figure 16. Certificate Import Wizard Browse

  8. On the Certificate Store page of the wizard, select Place all certificates in the following store, verify that the certificate store listed is Trusted Root Certification Authorities, and then click Next.

    Figure 17. Certificate Import Wizard - Certificate Store

  9. In the Security Warning dialog box, click Yes.

    Figure 18. Security Warning

  10. Click Finish. A success message appears.

    Figure 19. Certificate Install Wizard Success

  11. Click OK.