Restoring Security Databases - BCPro - LIT-12011905 - Server - BCPro Data Server - 4.0

BCPro Data Server

Product name
BCPro Data Server
Document type
User Guide
Document number
Revision date

About this task

Note: You must be in offline mode to load databases.
Important: Before restoring a security database, verify that the Item Reference of the device in the BCT matches (case-sensitive) the Item Reference of the same device in the online mode.
Important: To successfully restore a BCPro Workstation security database, create and assign users and roles that have the System Administrator permission on the BCPro Workstation and the BCT. Then on the BCT, restore the BCPro Workstation security database. If the BCPro Workstation user does not have this permission, that user cannot successfully perform the restore.


  1. Select Security Copy from the Tools Menu in the BCT. The Security Copy Wizard appears. See Wizards for help on using wizards.
  2. Follow the wizard instructions. See the following table for tips. The ActionQ appears after clicking Finish on the Summary screen of the wizard. See the Action Q Help for information on monitoring the progress of the restore.
  3. After restoring a security database on the Router and Gateway devices only, log on to the BCPro Workstation as the BCMSysAgent or BasicSysAgent user and change the password as desired using the Change Password option from the Tools menu. The password you select must meet the requirements for complex passwords.
    Table 1. Security Copy Wizard Tips

    Wizard Screen


    Select Source

    • A list of devices that have backed up their security databases appears.
    • Select one source device that has the security database you want to restore to one or more devices.

    Select Devices

    • Select one or more devices for which you want to restore the security database.
    • Use the Ctrl or Shift keys to select multiple items.

    Schedule Operation

    • Select either the Perform Operation Now or Schedule Operation radio button.
    • If you select Schedule Operation, use the date, hour, and minute menus to select the date and time for the restore.
    Note: If you schedule multiple restores to begin at the same time, some restores may not begin at the specified time because they are waiting for others to complete. You cannot define a restore order for devices scheduled together. If you must restore a certain device first, schedule that device separately with an earlier restore time.

    Site Login

    • Select the Communicate via Site Director check box if the device is not on the LAN. Only use this option if necessary because it slows down the restore process.
    • Enter the Username and Password for logging on to the Site Director (BCPro Workstation) to perform the restore.
    • Click the Test Login button to test if the Username and Password entered allow you to communicate with the device. The device must be online to perform this test successfully.
    Note: If the BCT Username and Password do not match the Site Director or the destination device Username and Password, the restore fails and returns an Authorization Failure error. You must enter the correct Username and Password on this screen.
    Note: Active Directory users may not be used to log on to the site.

    Specify Retries

    • Enter the number of times you want to retry the restore if communication failure occurs.


    • View the final information for the restore and click Finish.