Uploading, Downloading, Upgrading Device or Synchronizing a Database - BCPro - LIT-12011905 - Server - BCPro Data Server - 4.0

BCPro Data Server

Brand
BCPro
Product name
BCPro Data Server
Document type
User Guide
Document number
LIT-12011905
Version
4.0
Revision date
2020-03-27
Language
English
You must be in offline mode to load databases.
Important: Before uploading, downloading, upgrading device or synchronizing a database, verify that the Item Reference of the device in the BCT matches (case-sensitive) the Item Reference of the same device in the online mode.
Important: During a load, the database files are sent to:
  • C:\ProgramData\Johnson Controls\BCMIII\download

This location string and the item reference string make up the file name string. If the entire file name string exceeds the 256 character limit, the load fails.

For example, if you are downloading Router1, the location of the download files is:
  • C:\ProgramData\Johnson Controls\BCMIII\download\Router1\*.*

This location string is already 102 characters long. If the location string and the item reference string (*.*) exceed the 256 character limit for the entire file name string, the download fails.

Note: If you change names in your system, we recommend using the upload or download process. If you add or delete points, use the upload, download, or synchronize process.
To upload, download, upgrade device or synchronize a database:
  1. Select Manage Archive from the Tools Menu. The Manage Archive Wizard appears. See Wizards for help on using wizards.
  2. Follow the wizard instructions. See Manage Archive Wizard.

    The ActionQ appears after clicking Finish on the Summary screen of the manage archive wizard. See ActionQ for information on monitoring the load.
    Note: If the download freezes with the load status of Establishing Communications, and no error message appears, wait a reasonable amount of time to allow the download to complete. Then, refresh the BCT display to update the screen. The updated status message appears when the download completes. The amount of time it takes to download depends on the size of the database, but is usually a few minutes. In addition, you can determine that the database downloaded properly by waiting for the device to come online after the download completes.
    Note: When synchronizing databases, make sure the BCT computer remains running and online until the synchronization process completes. This action helps to prevent failures such as duplicate device databases. See the Troubleshooting section for more information on this problem.
Table 1. Manage Archive Wizard Tips

Wizard Screen

Tips

Load Type

  • Select the radio button for the type of load: Synchronize, Upload From Device, Download To Device or Upgrade Device.
  • Select the desired Options check boxes to download the device (archive database).

Select Devices

  • Select one or more devices to upload, download, upgrade device or synchronize.
  • Use the Ctrl or Shift keys to select multiple items.
Note: If upgrading device, if the site director is not already upgraded, include it to allow upgrades to the current BCT Version.

Load Schedule

  • Select either the Upload/Download/Synchronize/Upgrade now or Schedule upload/download/synchronize/upgrade radio button.
  • If you select Schedule upload/download/synchronize/upgrade, a date and time selector appears.
Note: If you schedule multiple loads to begin at the same time, some loads may not begin at the specified time because they are waiting for other loads to complete. You cannot define a load order for devices scheduled together. If you must load a certain device first, schedule that device separately with an earlier load time.

Site Login

  • Enter the Username and Password for the load.
  • Click the Test Login button to test if the Username and Password entered allow you to communicate with the device. The device must be online to perform this test successfully.
  • Click the Communicate via Site Director check box if the device is not on the LAN.
Note: If the BCT Username and Password do not match the Workstation or the destination device Username and Password, the load fails and returns an Authorization Failure error. You must enter the correct Username and Password on this screen.
Note: Active Directory users may not be used to log on to the site.

Specify Retries

Enter the number of times you want to retry the load if communication failure occurs.

Repeat Upload

  • Appears only in the Upload Wizard.
  • To repeat the upload automatically, enter the number of days between uploads. Enter 0 if you do not want to repeat the load.
Note: Use this option only if all changes are being made online to the BCPro Workstation, Router, or Gateway database. The BCPro Workstation, Router, or Gateway is always locked in the BCT archive database because once a scheduled load completes, another load is automatically scheduled. You can delete all scheduled loads for the BCPro Workstation, Router, or Gateway to clear the database lock. See Database Locking.

Device Change

  • Appears only in the Download Wizard when only one device is selected for download.
  • To change the Name and Computer Name of a device during the download, click Use this option to rename a device via download and enter the new name in the text box.
  • To change the address of a device during the download, click Use this option to change a device address via download and enter the new address in the text box.
Note: You cannot use this Device Change option to change the name of a BCPro Workstation The name of the BCPro Workstation object is the same as the computer host name. To change the name of the BCPro Workstation object you must change the name of your host computer, then reboot your computer.

Summary

View the final information for the load or upgrade and click Finish.